E111: Apply Lean to Nonprofit Boards with Sally Toister

Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less

E110: Lean for Community Projects with Lean Portland – Lean Global Connection 2023

In this podcast, I share the presentation given by my peers who helped us create the Lean Portland group back in 2015. They gave this presentation at the Lean Global Connection on November 30, 2023. It is a free annual online event put on by the Lean Global Network (LGN). The event took place over

E109: Applying Lean Tools to Environmental and Social Challenges – Lean Global Connection 2023

In this podcast, I share the presentation I gave virtually at the Lean Global Connection on December 1, 2023. It is a free annual online event put on by the Lean Global Network (LGN). The event took place over a 24-hour period. All the presentations were recorded, and I encourage you to check out all

E108: Interview with Maria Grzanka and Reed Harrison

In this podcast, I share an interview I had with Reed Harrison, Executive Director of Mind Matters Portland, and Maria Grzanka, a process improvement expert and prolific volunteer in Portland, Oregon. Reed worked in Supply Chain management and Operations with major companies like Adidas and Columbia Sportswear, but ended up as Executive Director at Mind

E107: Lean Methods for Sustainable Businesses – ISBF Webinar Series

In this podcast, I share a presentation that was Part 1 of a 2-part sustainability webinar series sponsored by Iowa Sustainable Business Forum and Iowa Lean Consortium (part of CIRAS). It was geared towards introducing those in sustainability roles to Lean methods, which have become some of the most popular improvement methods used in high-performing

E104: How Process Improvement Can Help Address Climate Change with David Saunders

In this episode, I speak with David Saunders, who is a retired Quality consultant and has focused his next career on using improvement tools to reduce the impact of climate change. He is a Certified Climate Change Professional (CC-P) through the Association of Climate Change Officers (ACCO), and volunteers with the Chesapeake Climate Action Network.

E101: Applying Lean to Healthcare and Nonprofit Boards with Katie Anderson

In this interview, I talk with Katie Anderson, a leadership coach who has extensive lean experience in healthcare, and author of the award-winning Lean management book, “Learning to Lead, Leading to Learn.” She lived in Japan for many years, where she learned directly from John Shook‘s former manager, Isao Yoshino, and the book is a

E100: How Lean Six Sigma Professionals Can Make The World A Better Place – Orlando March 2023

I’m very excited about episode 100, it’s a great milestone in any podcaster’s journey. Thank you for listening! It has taken many years to get to this, but it’s a sustainable pace that has worked for me, and why I feel that I can get to #200 someday. In this 100th podcast, I share a

E098: Lean and Green Interview with The Lean Effect Podcast

In this podcast, I was interviewed by Mark Dejong on his The Lean Effect Podcast back in June 2021 (episode 34). We talked about my journey from statistician to Principal Lean consultant, and how Lean Six Sigma is beneficial for the environment, and applicable to our personal lives. We also discuss wastes we normally don’t

E097: Using Six Sigma to Address Racial Equity with Joy Mason

In this podcast, I talk to my friend, Joy Mason, CEO and founder of Optimist Business Solutions, and the founder of The Six Sigma Racial Equity Institute™ (SSREI), which is an innovative leadership program designed to upskill Black Women to be complex problem solvers. We discuss her background in continuous improvement, why she started Optimist