Behavior-Centered Design (BCD)

BCD is an approach that blends behavioral science and design thinking to create breakthrough solutions to environmental challenges. It can also be referred to as human-centered design. Design approaches put people at the heart of solutions using a creative methodology and is built with behavior change in mind. The video highlights an 8-step approach, that

Reducing Energy Through Behavior Change Requires Multi-Pronged Approach [ASQ]

This is an article I wrote that was published by the Energy and Environment Division of ASQ in Sept 2018 When evaluating energy reduction ideas within your organization, employee behavior changes are usually the most cost-effective solutions.  These require less approval from management, very little up-front investment, and can engage employees in ongoing improvements. However,

Book Review for “Fostering Sustainable Behavior”

“Fostering Sustainable Behavior” was written to provide resources to those designing and implementing sustainability initiatives, such as reducing waste, increasing energy efficiency, reducing water consumption, and altering transportation patterns. (p.x) Fostering Sustainable Behavior >>> Mackenzie-Mohr and Smith promote an effective concept called “community-based social marketing”. At first, I didn’t understand what this meant, and almost

Use post-it notes to change other people’s wasteful behavior!

Where I work, I see a lot of people leaving their computers on, leaving lights on in their office. Those that work in the factory leave the test equipment and other electronic devices on as well. Instead of complaining, I decided to make up some bright green post-it notes, and place them on the device,

Electricity metrics: Driving the wrong behavior!

I am working on some energy reduction projects at work. One potential project is to improve the efficiency of some of our equipment, so it uses less electricity. The problem is that the savings don’t actually reduce our electric bill, but it does reduce the electricity that our energy provider would have to supply to

E130: Agile Sustainability Manifesto with Ines Garcia

In this episode, I share an interview with Ines Garcia, who is one of the creators of the Agile Sustainability Manifesto. She emphasizes the importance of adapting sustainable behaviors to individual lifestyles and advocating for change through personal example rather than pressure. She stresses that meaningful change starts with individual willingness to be part of

E129: Reducing Malnutrition in South Sudan with Chelsie Azevedo

In this episode, I share an interview with Chelsie Azevedo, who has a masters in Public Health and is a Registered Dietician (RD), and was previously the Nutrition Technical Advisor for Rise Against Hunger. She shares the story of a powerful multi-year project she helped lead in South Sudan with students at Hope for South

E127: Applying Kaizen in Developing Countries with Sammy Obara

In this episode, I share an interview with Sammy Obara, Founder and Senior Partner at Honsha, a consulting firm made up of former Toyota employees. He recently presented a topic called “Kaizen without Borders” at the 2025 UCSD ProcessPalooza, and I invited him on the podcast. We discuss applying these powerful concepts to NGOs and

E123: Driving Lean Leadership into Government with Andrew Rowe

In this episode, I share an interview I had with Andrew Rowe, former CEO and Executive Chairman of AllMed Healthcare Management in Portland, Oregon. After 20 years of leading AllMed through a Lean transformation, he is now focusing his time on bringing Lean and quality principes into the Portland metro area as a community service