E092: Process Improvement in Nonprofit Daycare with Elisabeth Swan

In today’s episode, I interviewed Elisabeth Swan, who has over 30 years of process improvement experience with a great background working for consulting firms like Rath & Strong and Pivotal Resources. She has lots of experience working with nonprofits, government, hospitality, healthcare, entertainment (including work on “Saved by the Bell”), and the for-profit sector. She

E091: Process Improvement in Not-for-Profit Sectors with Tracy O’Rourke

In today’s episode, I interviewed Tracy O’Rourke, who has over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe (with Elisabeth Swan), and is

E089: 2021 Lean Six Sigma for Good – Year in Review

Today I recapped the last year, and give some insights into my plans for 2022. It’s a shorter episode than usual, so hopefully you have time to listen to it during the holidays. I recap the past podcast episodes that I released, along with ones I was interviewed on. I also discuss the LeanSixSigmaForGood.com and

E088: Using Toyota Kata to Help Local Food Banks with Hugh Alley

Our guest is Hugh Alley, an experienced lean practitioner and industrial engineer, who has experience with the Toyota Kata method of improvement. He has recently applied this approach to a nonprofit food bank in Vancouver, British Columbia in Canada called Loaves and Fishes. This approach was based on the KataLab approach developed for the food

E087: Applying Lean to Nonprofits and Healthcare with Matt Horvat

My good friend Matt Horvat is the founder of Lean Portland, and has extensive experience in process improvement in various industries like Construction, Healthcare, Insurance and Consulting. He discusses why he set up Lean Portland, and shares his first pro bono volunteer projects with a nonprofit in Portland. We discuss: his background in Industrial Engineering

E086: Helping Nonprofits with Process Improvement through Consulting and Volunteering with Lauren Neder

In this podcast, I talk with Lauren Neder, Industrial Engineer and lean consultant working with nonprofit organizations as a consultant and volunteer. She shares her experience working with a nonprofit in Haiti (in person and virtually), and how she is learning how to approach nonprofit organizations with process improvement. We discuss: how she transitioned from

E083: Kata for Good and #RootCauseRacism with Deondra Wardelle

In this podcast, I interview Deondra Wardelle, whom I’ve had the pleasure of getting to know over the past year. She is a strategic thinker and consultant based in Indianapolis (Indiana) who focuses on coaching, empowering and developing individuals towards achieving their personal and professional goals. Her passion and life’s calling is using Continuous Improvement

E077: Applying Lean Six Sigma to a Sustainable Business in Micronesia

In this podcast, I share a presentation I gave at the IISE Annual Virtual conference on Nov 2, 2020. I explain how I helped apply Lean and Six Sigma methods to this small sustainable business making eco-friendly wallets, business cards and other paper products on the island of Kosrae in the Federated States of Micronesia.

E074: Setting Up a Lean Six Sigma Volunteer Group in Your City

In this episode, I provide more details for anyone interested in setting up a local volunteer group to provide process improvement consulting to nonprofits in your area. You can find a list of existing volunteer groups on LeanSixSigmaforGood.com I cover the following recommended steps: Find an organizer Find a small organizing group Hold kickoff meeting

E073: Reuse Organization Performance Metrics with Chris Pletcher

Chris Pletcher is the Business Developer (and “Jack of all trades”) at Finger Lakes ReUse. I met him at the 2019 Build Reuse conference in Pittsburgh, PA and saw a presentation he gave about the metrics and data he uses at the reuse store to improve sales and manage expenses. We had a lengthy discussion