E112: Applying Lean Six Sigma to Healthcare and Career Development with Sarah Tilkens

Making a real difference in your organization can be a struggle, but there is a way to leverage powerful tools and strategies to drive positive change, while also boosting your own career development. In this episode, I introduce you to Sarah Tilkens, a former biologist turned operational excellence leader, who cracked the code on impactful

E111: Apply Lean to Nonprofit Boards with Sally Toister

Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less

E108: Interview with Maria Grzanka and Reed Harrison

In this podcast, I share an interview I had with Reed Harrison, Executive Director of Mind Matters Portland, and Maria Grzanka, a process improvement expert and prolific volunteer in Portland, Oregon. Reed worked in Supply Chain management and Operations with major companies like Adidas and Columbia Sportswear, but ended up as Executive Director at Mind

E107: Lean Methods for Sustainable Businesses – ISBF Webinar Series

In this podcast, I share a presentation that was Part 1 of a 2-part sustainability webinar series sponsored by Iowa Sustainable Business Forum and Iowa Lean Consortium (part of CIRAS). It was geared towards introducing those in sustainability roles to Lean methods, which have become some of the most popular improvement methods used in high-performing

Growing sustainably with Lean Thinking

Norwegian furniture manufacturer Haugstad Møbel expanded its lean transformation and employee engagement efforts towards the future. They were able to transform their culture and unlock the potential of sustainable product growth through a program to teach the next generation how to re-sell, re-furbish, and re-use furniture. Circular HUB is a learning factory where kids aged

E106: Lean and Green Case Study – Prefab Home Manufacturer Saves $300K

In this podcast, I share a “Lean and Green” case study I supported for a prefab home manufacturer in California in 2020-2021. I was asked to speak to the Industrial and Systems Engineers class by Professor Corey Kiassat at Quinnipiac University in Hamden, CT. He contacted me after my presentation at the Lean Global Connection

E105: Improving Government Services to Protect Children and Elections with Kerry L. Bass

In this podcast, I interview Kerry Lewis Bass, who has many years of experience improving processes in the corporate world and within government agencies. He has recently launched his consulting business to assist leaders in an organization to “develop, and successfully implement, assess and improve operational strategy and initiatives.” We discuss his work in government

E104: How Process Improvement Can Help Address Climate Change with David Saunders

In this episode, I speak with David Saunders, who is a retired Quality consultant and has focused his next career on using improvement tools to reduce the impact of climate change. He is a Certified Climate Change Professional (CC-P) through the Association of Climate Change Officers (ACCO), and volunteers with the Chesapeake Climate Action Network.

E103: Applying Lean and Social Responsibility within Interface with Billy Ingram

In this episode, I speak with my good friend Billy Ingram, who is the Director of Lean Product and Process Development at Interface. We discuss his process improvement background prior to Interface, then talk about his current work that is extending the environmental sustainability vision provided by founder Ray Anderson. He has helped developed more

E102: How Massport uses Lean to Achieve Sustainable Airport Operations

In this podcast, I share a webinar held with Dr. Luciana Bardi and Darcy DeGeorge from the Massachusetts Port Authority (Massport). MassPort is a state authority responsible for three airports including Logan International Airport, four maritime facilities as well as real estate in Boston. They give an overview of Massport along with the lean engineering