E101: Applying Lean to Healthcare and Nonprofit Boards with Katie Anderson

In this interview, I talk with Katie Anderson, a leadership coach who has extensive lean experience in healthcare, and author of the award-winning Lean management book, “Learning to Lead, Leading to Learn.” She lived in Japan for many years, where she learned directly from John Shook‘s former manager, Isao Yoshino, and the book is a

E100: How Lean Six Sigma Professionals Can Make The World A Better Place – Orlando March 2023

I’m very excited about episode 100, it’s a great milestone in any podcaster’s journey. Thank you for listening! It has taken many years to get to this, but it’s a sustainable pace that has worked for me, and why I feel that I can get to #200 someday. In this 100th podcast, I share a

E099: Rethinking Humanitarian Aid with Andrew Parris

In this podcast, I share a video of a speech given by Andrew Parris, Process Excellence Manager at Medair. The presentation was given at the Berlin Science Week 2021 that was organised by ETH Zürich. Andrew discusses how continuous improvement and Lean can make nongovernmental organization (NGO) money go further. He also mentions there are

E097: Using Six Sigma to Address Racial Equity with Joy Mason

In this podcast, I talk to my friend, Joy Mason, CEO and founder of Optimist Business Solutions, and the founder of The Six Sigma Racial Equity Institute™ (SSREI), which is an innovative leadership program designed to upskill Black Women to be complex problem solvers. We discuss her background in continuous improvement, why she started Optimist

E096: Interviews from IISE Annual Volunteer Service Project at Southcenter Store near Seattle

In this podcast, I extract the audio from a published video by IISE that recapped our last volunteer service project in Seattle in May 2022. We have been conducting these volunteer events prior to each annual conference since 2012, and this was the first one we’ve had since the pandemic. You can read about prior

E095: Applying Lean Six Sigma to College and K-12 Education with Jenelle Zito

In this podcast, I interviewed Jenelle Zito, who is the Director Of Continuous Improvement at Racine Unified School District (RUSD). Prior to joining RUSD about 5 years ago, she implemented process improvement at Gateway Technical College as a Quality Champion, after earning her Lean Six Sigma Green and Black Belt certification. She shares examples of

E092: Process Improvement in Nonprofit Daycare with Elisabeth Swan

In today’s episode, I interviewed Elisabeth Swan, who has over 30 years of process improvement experience with a great background working for consulting firms like Rath & Strong and Pivotal Resources. She has lots of experience working with nonprofits, government, hospitality, healthcare, entertainment (including work on “Saved by the Bell”), and the for-profit sector. She

E087: Applying Lean to Nonprofits and Healthcare with Matt Horvat

My good friend Matt Horvat is the founder of Lean Portland, and has extensive experience in process improvement in various industries like Construction, Healthcare, Insurance and Consulting. He discusses why he set up Lean Portland, and shares his first pro bono volunteer projects with a nonprofit in Portland. We discuss: his background in Industrial Engineering

E086: Helping Nonprofits with Process Improvement through Consulting and Volunteering with Lauren Neder

In this podcast, I talk with Lauren Neder, Industrial Engineer and lean consultant working with nonprofit organizations as a consultant and volunteer. She shares her experience working with a nonprofit in Haiti (in person and virtually), and how she is learning how to approach nonprofit organizations with process improvement. We discuss: how she transitioned from