EC 034: Lean Six Sigma Applied to the Portland Zero Waste Conference


In this podcast, I share my experience setting up and running an environmental event in Portland in mid-October, called the Zero Waste Conference

I discuss ways in which I applied Lean and Six Sigma concepts to the event, such as Lean Startup, Pareto charts, FMEA, forecasting and predictions on attendance, net promoter score (NPS), check-in area flow optimization, and customer feedback data.

I also share ways in which we made the event more sustainable. I discuss name tags, event agenda, tickets, food and drink, waste prevention and “pack in, pack out”