E111: Apply Lean to Nonprofit Boards with Sally Toister

Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less

E109: Applying Lean Tools to Environmental and Social Challenges – Lean Global Connection 2023

In this podcast, I share the presentation I gave virtually at the Lean Global Connection on December 1, 2023. It is a free annual online event put on by the Lean Global Network (LGN). The event took place over a 24-hour period. All the presentations were recorded, and I encourage you to check out all

E104: How Process Improvement Can Help Address Climate Change with David Saunders

In this episode, I speak with David Saunders, who is a retired Quality consultant and has focused his next career on using improvement tools to reduce the impact of climate change. He is a Certified Climate Change Professional (CC-P) through the Association of Climate Change Officers (ACCO), and volunteers with the Chesapeake Climate Action Network.

E103: Applying Lean and Social Responsibility within Interface with Billy Ingram

In this episode, I speak with my good friend Billy Ingram, who is the Director of Lean Product and Process Development at Interface. We discuss his process improvement background prior to Interface, then talk about his current work that is extending the environmental sustainability vision provided by founder Ray Anderson. He has helped developed more

E102: How Massport uses Lean to Achieve Sustainable Airport Operations

In this podcast, I share a webinar held with Dr. Luciana Bardi and Darcy DeGeorge from the Massachusetts Port Authority (Massport). MassPort is a state authority responsible for three airports including Logan International Airport, four maritime facilities as well as real estate in Boston. They give an overview of Massport along with the lean engineering

E090: Guest Interview on Environmentally Conscious Nation Podcast from Aug 2021

In today’s episode, I share the interview I had with D.J. Vagnetti, host of the Environmentally Conscious Nation podcast. I don’t think his podcast is still active, otherwise I would recommend listening directly to the episode. This interview assumes that the audience doesn’t know much about process improvement or Lean or Six Sigma, so if

E089: 2021 Lean Six Sigma for Good – Year in Review

Today I recapped the last year, and give some insights into my plans for 2022. It’s a shorter episode than usual, so hopefully you have time to listen to it during the holidays. I recap the past podcast episodes that I released, along with ones I was interviewed on. I also discuss the LeanSixSigmaForGood.com and

E069: Interview with LSS Master Black Belt Amanda Zimmerman

In this podcast, I interviewed Amanda Zimmerman, a Lean Six Sigma Master Black Belt here in Portland, who has a wide and extensive background. We worked together briefly at a local not-for-profit, and have stayed connected for the past few years. She talks about her journey from history major to learning about Six Sigma, her