E105: Improving Government Services to Protect Children and Elections with Kerry L. Bass

In this podcast, I interview Kerry Lewis Bass, who has many years of experience improving processes in the corporate world and within government agencies. He has recently launched his consulting business to assist leaders in an organization to “develop, and successfully implement, assess and improve operational strategy and initiatives.” We discuss his work in government

E104: How Process Improvement Can Help Address Climate Change with David Saunders

In this episode, I speak with David Saunders, who is a retired Quality consultant and has focused his next career on using improvement tools to reduce the impact of climate change. He is a Certified Climate Change Professional (CC-P) through the Association of Climate Change Officers (ACCO), and volunteers with the Chesapeake Climate Action Network.

E103: Applying Lean and Social Responsibility within Interface with Billy Ingram

In this episode, I speak with my good friend Billy Ingram, who is the Director of Lean Product and Process Development at Interface. We discuss his process improvement background prior to Interface, then talk about his current work that is extending the environmental sustainability vision provided by founder Ray Anderson. He has helped developed more

E102: How Massport uses Lean to Achieve Sustainable Airport Operations

In this podcast, I share a webinar held with Dr. Luciana Bardi and Darcy DeGeorge from the Massachusetts Port Authority (Massport). MassPort is a state authority responsible for three airports including Logan International Airport, four maritime facilities as well as real estate in Boston. They give an overview of Massport along with the lean engineering

E101: Applying Lean to Healthcare and Nonprofit Boards with Katie Anderson

In this interview, I talk with Katie Anderson, a leadership coach who has extensive lean experience in healthcare, and author of the award-winning Lean management book, “Learning to Lead, Leading to Learn.” She lived in Japan for many years, where she learned directly from John Shook‘s former manager, Isao Yoshino, and the book is a

E100: How Lean Six Sigma Professionals Can Make The World A Better Place – Orlando March 2023

I’m very excited about episode 100, it’s a great milestone in any podcaster’s journey. Thank you for listening! It has taken many years to get to this, but it’s a sustainable pace that has worked for me, and why I feel that I can get to #200 someday. In this 100th podcast, I share a

E099: Rethinking Humanitarian Aid with Andrew Parris

In this podcast, I share a video of a speech given by Andrew Parris, Process Excellence Manager at Medair. The presentation was given at the Berlin Science Week 2021 that was organised by ETH Zürich. Andrew discusses how continuous improvement and Lean can make nongovernmental organization (NGO) money go further. He also mentions there are

E098: Lean and Green Interview with The Lean Effect Podcast

In this podcast, I was interviewed by Mark Dejong on his The Lean Effect Podcast back in June 2021 (episode 34). We talked about my journey from statistician to Principal Lean consultant, and how Lean Six Sigma is beneficial for the environment, and applicable to our personal lives. We also discuss wastes we normally don’t

E097: Using Six Sigma to Address Racial Equity with Joy Mason

In this podcast, I talk to my friend, Joy Mason, CEO and founder of Optimist Business Solutions, and the founder of The Six Sigma Racial Equity Institute™ (SSREI), which is an innovative leadership program designed to upskill Black Women to be complex problem solvers. We discuss her background in continuous improvement, why she started Optimist

E096: Interviews from IISE Annual Volunteer Service Project at Southcenter Store near Seattle

In this podcast, I extract the audio from a published video by IISE that recapped our last volunteer service project in Seattle in May 2022. We have been conducting these volunteer events prior to each annual conference since 2012, and this was the first one we’ve had since the pandemic. You can read about prior